Occasionally, disputes may arise between REALTORS® or between REALTORS® and their clients or customers during a real estate transaction. Often, it comes down to a case of miscommunication. As a first step, we suggest having an open conversation with the agent or principal broker. If you are unable to come to a resolution, MAR is here to help guide you through potential further action.
Professional Standards
Complaints are handled through the Massachusetts Assocation of REALTORS®. Please see below instructions.
Dispute Resolution
Questions may be directed to Kate Berard, MAR’s Director of Professional Standards and Associate Counsel via email: [email protected] or by phone: (781) 839-5505, or mailed to Massachusetts Association of REALTORS®, 18 Washington St, Foxborough, MA 02034.